AniBlurbs (Column)

Succesfully optimizing the conversion rate of your website strongly depends on the way the user experiences your site. CoTweet’s Creative Director and co-Founder, Kyle Sollenberger, has rounded up ten design fundamentals on User Interface Design over on Think Vitamin. Below you’ll find a small subtract of some of the key takeaways to keep in mind with UIX:

Know your users’ goals
“Obsess over customers: when given the choice between obsessing over competitors or customers, always obsess over customers. Start with customers and work backward.” –Jeff Bezos, CEO amazon.com

Your users’ goals are yours, so learn them… …Find out what interfaces they like and sit down and watch how they use them…

Stick to web-wide Interface Design conventions
Users spend the majority of their time on interfaces other than your own (Facebook, MySpace, news  sites, etc.): There is no need to reinvent the wheel…

Consistency
“The more users’ expectations prove right, the more they will feel in control of the system and the more they will like it.” – Jakob Nielson

Your users need consistency. They need to know that once they learn to do something, they will be able to do it again… …A consistent interface… …increases their efficiency.

Provide feedback
Always inform your users of actions, changes in state and errors, or exceptions that occur. Visual cues or simple messaging can show the user whether his or her actions have led to the expected result.

Don’t EVER punish your users
No matter how clear your design is, people will make mistakes… …Design ways for users to undo actions, and be forgiving with varied inputs; no one likes to start over because he/she put in the wrong birth date format…

Iterate, iterate, iterate
…It is often said when developing interfaces that you need to fail fast, and iterate often…

As Creative Director of CoTweet Kyle -“@iamkyle”- Sollenberger oversees all design activities—from the layout, appearance and usability of products to the representation of corporate identity. Be sure to check out Kyle’s full post and more examples on Carsonified’s Blog.

Weave Identity is a very interesting component from Mozilla Labs (of Firefox fame) and a possible disrupting one for the Facebook Connect’s, OpenID’s and OAuth’s of this world:

“Offering a single sign-in solution for the web is currently a hot topic. Google, Yahoo, Facebook, MySpace and countless other sites are all offering to host your identity for you. Many of these key players on the social web are also offering tools to allow third-party sites to let you log in using the identity you have hosted with whoever your provider is – Google through FriendConnect, Facebook through Facebook Connect and Twitter through its recently debuted OAuth-based system. But in the end, who knows how long any of those sites will last? It seems to make more sense to hand these duties off to something more permanent than the hot site of the moment.

That’s where Mozilla’s latest implementation of Weave starts to make sense. You can store your credentials anywhere, including on Mozilla’s servers or your own web server.”

Source: WIRED’s Webmonkey

If the Weave add-on is implemented as a standard feature in the next version of the 2^nd largest browser in the world, it stands a reasonable chance of becoming THE default Online Identity Manager/Social Media Passport; allowing you to safely and seamlessly log in to your favourite Social Networks, blogs and communities, across multiple platforms (Windows, Mac OS) and various devices (think Mobile, Netbooks, Thin Clients).

All the while giving you complete and FULL control over your online identity (you can even store your Weave login credentials on your own server!), which positions it directly opposite of the Walled Garden approach that Facebook is fast becoming notorious for.

The ease of use, combined with the fact that your average internet user hasn’t even heard of Google-, Facebook- and Twitter’s Online Identity Management solutions make Firefox Weave a serious threat to the aforementioned parties. After all: Wouldn’t it seem more logical and feel safer for her to let the browser take care of her online identity?

“Something that often goes unsaid in the discussion about online identity is that while most websites right now require usernames and passwords, many people actually use the password manager feature in the browser-effectively turning their browser into a limited identity manager.”

Source: Mozilla Labs

By offering this One-Log-In-To-Rule-Them-All^TM feature as a standard option in the browser, much like Yahoo’s- or Google’s toolbar, a lot of the hassle and security issues associated with web based ID alternatives are removed from the user’s table:

“User experience in general suffers as protocols for federation (e.g. OpenID) involve complex redirects which jump the user from page to page and leave them open to phishing attacks…”

Source: Mozilla Labs

And there’s another major USP that promises a bright future for the Weave project: Firefox is an Open Source initiative, and even though OpenSocial, OpenID & OAuth are Open Source projects as well, Facebook, Twitter, MySpace, Google and Microsoft are commercial parties with a deep interest into becoming your single sign-in partner, so they can monitor the sites you visit and the time frame in which you did: pure data mining for marketing purposes. In a time where privacy issues are within everyone’s crosshairs, this could become Mozilla’s trump card in the battle for your Online Identity.

Of course, there’s nothing stopping Google (note that they have 300 Million accounts!) from implementing such a feature in Chrome -it’s very own browser- using Friend Connect, or Microsoft from doing the same with their Live toolbar/Live Passport and Internet Explorer. The point is that the former hasn’t yet managed to get any serious foot in the browser market. And though the latter is the current incumbent in browser market share (for now), it has failed for almost 10 years to make it’s .NET Passport/Live ID efforts a true cross-web success, even as younger initiatives from the likes of Facebook and twitter have taken off in the past year or so.

All in all, it’ll be very interesting to see how the developments around Identity Hosting continue to evolve…

[Update: Netlog now accepts Google FriendConnect, more on TechCrunch.]

Microsoft dares to take a peek: fast forwarding 10 years into the future of the interwebs; location based services seamlessly integrated with flexible Miniware (thin-clients!) and all topped off with a sweet layer of Augmented Reality…

Very Star Trek indeed, yet, it shows us that beyond the technology, the real challenge is going to lie in syncing all these services from various international competitors (Open Source and Interoperability Standards anyone?) AND getting the User Experience Design perfect.

Check out the inspiring video below:

MS Office Labs 2019

Lost for words… This has to be the single-most intuitive design overhaul that I’ve had the pleasure of experiencing on a screen, EVER. Period.

And what boggles the mind even more, is that this wasn’t a solo effort by the development team, but a joint-Crowd Sourced process with an astounding product-upgrade as a result.

Check out the short video below, outlining the latest improvements to WordPress, or download it here.

Upon stumbling on this screencast on ReadWriteWeb 5 minutes ago, immediately upgraded to WordPress 2.7, updated the database and… was plainly and simply blown away by not just the changes and tweaks in navigation & look-and-feel, but even more so by the plain flexibility of the dashboard; from this day onwards, I -the user- am in FULL control of each and every aspect of my own navigation/experience…

More often than not, we digerati/Tech pro’s tend to complain and outline major and minor faults with web-apps/IT environments (much to the chagrin of the development team behind it, alas that’s part of the job, innit…) so I really believe it’s only fair to take a deep bow when something comes along that does manage to tick every box and give credit to a team whom wouldn’t just settle for following every rule in the UDX rulebook, but decided to move those goalposts, in one fell swoop, to the level above and beyond the next level all together and set a new industry-wide benchmark…

So, again, hat tip to the WordPress Community/developers, for I can’t remember the last time that I’ve been as deeply impressed with a web-app or upgrade as not only a web professional but as an end-user as well (and judging by the techmeme/resonating echoes in the blogosphere this approval seems to be universal!)

“Code Is Poetry”

and all hope is not lost yet indeed ;)

Mozilla Labs presents the release of their mash-up service Ubiquity.

Should this become a standard feature in Firefox 3.2 or 4.0, then Mozilla may seriously one-up not only it’s direct competitors, but also give services such as StumbleUpon, Digg and the like a serious Olympic run for their money. (I.e. if the user has a toolset such as Ubiquity at the tip of their fingers, straight out of the box when downloading a free browser, my bet is that they’ll skip those services all together).

Whatever the outcome may be, I believe it’s a small, but nonetheless important step towards not only the inter-cloud, but bigger market share for Firefox as well.

Check out the video below, for a short and sweet demo:

Ubiquity for Firefox from Aza Raskin on Vimeo.