“Ford’s Chief Marketing Executive James Farley says the company has made a bigger digital and social media bet than rivals because, “If you are trying to communicate, as we are, that you have been reinventing the company , you can’t just say it. You have to get the people to say it to each other.”
Perhaps Ford’s biggest single bet on digital and social media has been the Fiesta Movement, a program that began in 2008, 18 months before the cars will actually arrive in dealerships.
Ford gave 100 European Fiestas to people to drive and live with. The results of the blogging, Facebooking, YouTubing and Tweeting by those people, plus the echoing of those messages by the blogosphere, followers, etc. has been an eye opener.
Consider this: The awareness level of Fiesta, a car that is not even in the U.S. yet (though it has been a fixture in Europe for years), is 37% among Generation Y…
That is about equal to the awareness level of Fusion and Flex, models that have received hundreds of millions of dollars in traditional media spend.”
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