AniBlurbs (Column)

Anibal's thoughts on Online Marketing Strategy, Service Design, Tech, Innovation, Business and more…

Archive for September, 2009

The Internet: Not Just A Media Channel, But a Utility (QUOTE)

“But maybe… just maybe, we need to stop looking at when the Internet will surpass television and benchmark it against something else entirely. The Internet is much more than a media channel and it is much more than a communications platform. It’s both of those and so much more.

We should start benchmarking the Internet against electricity.

Electricity is a utility. The phone is a utility. The Internet is a utility (and so much more).”

Mitch Joel (Twist Image) on Benchmarking The Internet Against TV

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Conversion Optimization: User Interface Basics

CoTweet’s Creative Director and co-Founder, Kyle Sollenberger, has rounded up ten design fundamentals on User Interface Design over on Think Vitamin. Below you’ll find a small subtract of some of the key takeaways to keep in mind with UIX:

Know your users’ goals
“Obsess over customers: when given the choice between obsessing over competitors or customers, always obsess over customers. Start with customers and work backward.”Jeff Bezos, CEO

Your users’ goals are yours, so learn them… …Find out what interfaces they like and sit down and watch how they use them…

Stick to web-wide Interface Design conventions
Users spend the majority of their time on interfaces other than your own (Facebook, MySpace, news  sites, etc.): There is no need to reinvent the wheel…

“The more users’ expectations prove right, the more they will feel in control of the system and the more they will like it.”Jakob Nielson

Your users need consistency. They need to know that once they learn to do something, they will be able to do it again… …A consistent interface… …increases their efficiency.

Provide feedback
Always inform your users of actions, changes in state and errors, or exceptions that occur. Visual cues or simple messaging can show the user whether his or her actions have led to the expected result.

Don’t EVER punish your users
No matter how clear your design is, people will make mistakes… …Design ways for users to undo actions, and be forgiving with varied inputs; no one likes to start over because he/she put in the wrong birth date format…

Iterate, iterate, iterate
…It is often said when developing interfaces that you need to fail fast, and iterate often…

As Creative Director of CoTweet Kyle -“@iamkyle”- Sollenberger oversees all design activities—from the layout, appearance and usability of products to the representation of corporate identity. Be sure to check out Kyle’s full post and more examples on Carsonified’s Blog.

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