AniBlurbs (Column)

Anibal's thoughts on Online Marketing Strategy, Service Design, Tech, Innovation, Business and more…

Archive for May, 2009

Your Online Identity Hosted In The Browser?

Weave Identity is a very interesting component from Mozilla Labs (of Firefox fame) and a possible disrupting one for the Facebook Connect’s, OpenID’s and OAuth’s of this world:

“Offering a single sign-in solution for the web is currently a hot topic. Google, Yahoo, Facebook, MySpace and countless other sites are all offering to host your identity for you. Many of these key players on the social web are also offering tools to allow third-party sites to let you log in using the identity you have hosted with whoever your provider is – Google through FriendConnect, Facebook through Facebook Connect and Twitter through its recently debuted OAuth-based system. But in the end, who knows how long any of those sites will last? It seems to make more sense to hand these duties off to something more permanent than the hot site of the moment.

That’s where Mozilla’s latest implementation of Weave starts to make sense. You can store your credentials anywhere, including on Mozilla’s servers or your own web server.”

Source: WIRED’s Webmonkey

If the Weave add-on is implemented as a standard feature in the next version of the 2nd largest browser in the world, it stands a reasonable chance of becoming THE default Online Identity Manager/Social Media Passport; allowing you to safely and seamlessly log in to your favourite Social Networks, blogs and communities, across multiple platforms (Windows, Mac OS) and various devices (think Mobile, Netbooks, Thin Clients).

All the while giving you complete and FULL control over your online identity (you can even store your Weave login credentials on your own server!), which positions it directly opposite of the Walled Garden approach that Facebook is fast becoming notorious for.

The ease of use, combined with the fact that your average internet user hasn’t even heard of Google-, Facebook- and Twitter’s Online Identity Management solutions make Firefox Weave a serious threat to the aforementioned parties. After all: Wouldn’t it seem more logical and feel safer for her to let the browser take care of her online identity?

“Something that often goes unsaid in the discussion about online identity is that while most websites right now require usernames and passwords, many people actually use the password manager feature in the browser-effectively turning their browser into a limited identity manager.”

Source: Mozilla Labs

MozillaWeaveWillSolveThisProblem
By offering this One-Log-In-To-Rule-Them-AllTM feature as a standard option in the browser, much like Yahoo’s- or Google’s toolbar, a lot of the hassle and security issues associated with web based ID alternatives are removed from the user’s table:

“User experience in general suffers as protocols for federation (e.g. OpenID) involve complex redirects which jump the user from page to page and leave them open to phishing attacks…”

Source: Mozilla Labs

And there’s another major USP that promises a bright future for the Weave project: Firefox is an Open Source initiative, and even though OpenSocial, OpenID & OAuth are Open Source projects as well, Facebook, Twitter, MySpace, Google and Microsoft are commercial parties with a deep interest into becoming your single sign-in partner, so they can monitor the sites you visit and the time frame in which you did: pure data mining for marketing purposes. In a time where privacy issues are within everyone’s crosshairs, this could become Mozilla’s trump card in the battle for your Online Identity.

Of course, there’s nothing stopping Google (note that they have 300 Million accounts!) from implementing such a feature in Chrome -it’s very own browser- using Friend Connect, or Microsoft from doing the same with their Live toolbar/Live Passport and Internet Explorer. The point is that the former hasn’t yet managed to get any serious foot in the browser market. And though the latter is the current incumbent in browser market share (for now), it has failed for almost 10 years to make it’s .NET Passport/Live ID efforts a true cross-web success, even as younger initiatives from the likes of Facebook and twitter have taken off in the past year or so.

All in all, it’ll be very interesting to see how the developments around Identity Hosting continue to evolve…

[Update: Netlog now accepts Google FriendConnect, more on TechCrunch.]





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Spreading a Viral: Honda Demonstrates Content Integration on Vimeo

Honda recently did a take-over on Vimeo.com which was much talked about by marketing insiders.

Instead of posting or explaining the concept here, I’d like to suggest you’d first take a look over on the site and experience it for yourself -especially if you’re a creative/interactive professional and haven’t seen it already.

[Performance warning: close down any other browser tabs/windows or any other application that has a direct net connection right now, I know I suffered from some serious lag the first time.]

Apart from the novelty(?) factor of this kind of creative content-integration, I’m not quite sure where the real added value for Honda and its customers lies in this particular case.

I’ll get back to that thought in a moment though; first I’d like to point to a section on the page that caught my attention. It clearly depicts how a viral starts spreading (see the 2 images below):

Honda Insight Vimeo TakeOver

Honda Insight - Vimeo Take over Stats

The table contains the statistics of said video on a daily basis, i.e.: how many times it was watched, “liked” and how many comments were made on the page itself, all in relation to each other and non-cumulative (note that the numbers are displayed on a per day basis!).

Clearly, the usual exponential viral mechanisms are at work here, which is fascinating in of itself, yet I believe that despite these pretty impressive numbers this mini-campaign as is will not enjoy a widespread viewer base and live up to its true potential, mainly because of the following 4 reasons:

  1. The content isn’t “spreadable”;
  2. A lack of a clear call to action;
  3. The quality of the content itself and
  4. There’s no follow-up.

The content isn’t spreadable, technically speaking:
Notice how I didn’t embed the video right here as I usually would, instead referring you to Vimeo, because there was no other way you could undergo it the way it was meant to be experienced.

In other words: people will first have to go to the Vimeo page and have a true broadband internet connection(!) to experience it smoothly and in full effect; detach the video from the context of this page and it becomes just another (attempt at a) cool viral. Pure branding, zero capitalization of the ensuing conversations.

Nowadays it’s more effective to take a channel-neutral and/or federated content approach to reach out to your audience on the net, and part of that means making your content spreadable through widgets, embeddable video’s, etc.. The Vimeo video is embeddable of course, but the page -and thus the experience- is not.

There’s no call to action:
The concept itself doesn’t trigger the visitor to do anything: You just sit and watch, just like on TV…

The creative team apparently embraced the technological and creative possibilities that the internet offers in marrying video with a webpage, yet somehow failed to capitalize on the buzz that it generated and thus at the opportunity to generate leads.

Honda‘s rich media take over is no interactive advertising but more akin to an online guerrilla advert, which could have been done offline, possibly generating more buzz and brand-awareness outside the digerati niche.

Then again, it was created by Wieden & Kennedy (Amsterdam), a traditional agency with it’s roots firmly grounded in offline advertising campaigns.

The quality of the content isn’t worth spreading:
If it’s aimed at the Marketing/Tech/Creative niche: they’re already accustomed to these “Breaking-The-4th-Wall” take-over actions by now on YouTube or dedicated viral mini-sites, and this example isn’t remarkable.

If it’s not aimed at said niche, then one has to wonder why on earth it was posted on a niche social video site like Vimeo.com in the first place…

Adding all the numbers together from the stats image above, there are over a 1.750 likes, 300+ comments and 177.000 views generated in less than two weeks(!), pointing to a cult hit and/or people watching it more than once (it’s not clear whether Vimeo filters out non-unique views/cookies).

On the other hand, the numbers in the table don’t depict all mentions of the video across the Social Media space, and it was only posted a few days ago, so this is just merely the tip of the iceberg. Here’s hoping that Honda’s campaign team has access to social media monitoring tools from Radian6 or TrackUr and have activated their BackType Alerts to keep a clear overview.

All in all, in terms of buzz and people interacting with the page this is no bad example of content integration at all, it’s just a shame there’s no apparent follow-up or integration in, say, a 360˚campaign for maximum effect.

Now of course at this very moment we have no idea what Honda’s campaign objective was in the first place: It could be a proof of concept, trying it out for a small fee, with little risk, before scaling it up on YouTube allowing the numbers game to come into play, leading to massive exposure and off course more ways for the community and consumers/prospects to interact with the brand.

As I’m a firm believer in the merits of content-integration instead of plain display bannering, for me personally it will be very interesting to see how this plays out and if Honda will release an evaluation on their company blog or industry titles like Ad Age or ReadWriteWeb.





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